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Frequently Asked Questions

Scroll down to see answers to things we get asked a lot. If you're looking for something specific, enter or choose a keyword below.

How can I connect a bank account?
Log in to your account, go to the “Settings” tab and click on the “Add a new bank” button. Follow the steps to link a new bank account by connecting via Plaid (Plaid is a third-party verification and authentication platform used to seamlessly connect your bank electronically) or manually adding an... Read more
How do I manage bank accounts for multiple beneficiaries?

If you are managing ABLE accounts for more than one beneficiary, you can use the same banking information on multiple accounts. The bank account has to be added to each plan account individually.

What type of bank accounts can I add to my account?

You can connect a checking or savings account.

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Can I connect more than one bank account or type of account?
Yes, you can connect more than one bank account as well as multiple types of bank accounts. Each account and type will need to be connected individually, but you can have both savings and checking accounts linked to your account at one time. The Account Owner/Custodian or Beneficiary must own the... Read more